Returns & Exchanges
At VampireFreaks, we want you to be completely thrilled with your dark fashion finds, which is why we offer a 30-day window for returns and exchanges on most items in original condition. If your gear doesn't fit or meet your expectations, our simple process ensures you can get back to your aesthetic in no time.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging with all tags attached, ensuring the clothing is unworn and free of pet hair or scents.
Label and Ship
Print the prepaid shipping label provided through the portal, attach it to your package, and drop it off at any authorized carrier location.
Processing and Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing